Hosted Solutions Management

Last Updated on Tuesday, 25 August 2009 19:59 Written by Administrator Monday, 17 August 2009 00:58

ProTack is dedicated to delivering the best management tools for you to administer your customers.  Our vision is to provide a central point of access for provisioning services and users utilizing single sign-on technologies.  CAPS (Central Access Provisioning System) is the beginning of this vision and your single point of access to our hosted services.

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you are interested in integrating our hosted services with your existing user directory or if you would like to leverage our directory with your users for other services you have deployed on site.

Network/Systems Engineering and Consulting

Commercial Open Source

As the President of ProTack, and a Red Hat Certified Engineer, I have worked with many Commercial Open Source solutions that can dramatically decrease capital expenditures while providing the carrier grade service today's data center demands.  With our strategic industry partners, we ensure your total cost of ownership fits your budget.  Whether you have a Microsoft or Linux environment or a hybrid network of both, we offer engineer level consulting to ensure proper deployment and management of your critical services.

Infrastructure Services

Whether you need directory services, authentication and accounting, or database replication for back office systems, we have the combined expertise to build your data center for fault tolerance.  While we provide training where needed, we build on commercial open source solutions and open standards so your support never falls into the doughnut hole.  Combining our experience with virtualization, load balancing, and high availability mechanisms, most of your infrastructure needs are met with ProTack.

Collaboration

As many companies are turning to the cloud for hosted services, some still choose to deploy email and collaboration services on site.  As a certified Zimbra Hosted Service Provider, we have the expertise to assist you with your own installation and maintenance.  Compared to on-site Exchange, most of our customers have observed at least 40% savings!

Monitoring and Reporting

With the growing number of servers and services in the data-center, more service providers are adopting a monitoring solution.  The range of solutions is wide and difficult to fully evaluate.  With our experience with systems such as HP Openview, IBM Netcool, and Solarwinds Orion, these systems can be out of reach for many carriers.  Providing more functionality critical to today's SLA requirements, Zenoss can also provide a guaranteed 50% savings as a monitoring solution!

Routing and Security

Cisco, Juniper, and Foundry are often the solutions turned to when building a network.  If you are managing your clients network infrastructure, consider reducing your costs with Vyatta.  Click here for a side by side cost analysis.  If you don't need carrier grade but are looking for an Enterprise grade solution, consider pfSense.  We have implemented both solutions into Service Provider infrastructures with integrated solutions for single sign on services and dynamic security.

Smart Hands

Seasoned professionals that understand your equipment with the ability to communicate effectively with others is critical in today's remote environment.  We help Service Providers in the Central Kentucky area maintain SLA's by providing 24x7 professional onsite services while working closely with your team.  When you need remote assistance, our industry certified team can perform the following:  equipment installation, configuration, migration, and power cycling; interface card removal, installation, and configuration; media continuity and signal testing; asset labeling and inventory; network/server diagnostics; infrastructure documentation; circuit identification and cabling; environmental and conditions analysis.  Technician credentials' include A+, Net+, Linux+, Citrix, HIPAA, CCNA, MSCE, and RHCE.

Network Monitoring and Reporting Services

How are you notified of service degradation or failures within your infrastructure?  ProTack has over 25 years experience harnessing the data you need to make decisions on to be proactive!  Over the years, many products have hit the market promising turn key solutions yet companies are often unable to maximize the use of these Network Monitoring Stations to prevent service affecting issues.  We understand the data you need to know and how you want to see it.

Read more: Network Monitoring and Reporting Services